Car with Driver Mobility LLP
Terms & Conditions
Effective date: 28 September 2026
1. Booking requests and confirmation
Submitting a booking request does not by itself confirm vehicle availability. Our team will verify availability. A booking is treated as confirmed after the required token or advance amount is received and a confirmation or booking reference is issued by Car with Driver Mobility LLP.
2. Payments
We may require an advance or token amount to confirm a booking. Payment may be accepted through UPI, bank transfer, cards, wallets or other supported methods using a secure Razorpay payment link or another approved method communicated by our team.
3. Fare inclusions and exclusions
Unless the confirmed quotation says otherwise, the displayed or quoted vehicle fare includes car rental, fuel and driver allowance applicable to the selected package. Toll, parking and applicable state taxes are charged separately at actual cost. Extra kilometres, extra hours, night charges or other trip-specific charges may apply when shown in the booking summary or confirmed quotation.
4. Outstation trips
Outstation bookings may be subject to minimum billable kilometres per day and other route rules shown in the fare summary or quotation. For one-way outstation trips, billing may include the vehicle's return distance even when the customer is not travelling in the returning vehicle. The final confirmed quotation governs the booking.
5. Customer responsibilities
Customers must provide accurate trip and contact information and must not use the vehicle for unlawful activities. Self-drive customers must provide valid requested documents and meet applicable verification requirements before a vehicle can be handed over.
6. FIRSTTRIP offer
The FIRSTTRIP coupon provides 5% off once per customer on the first booking, across Car with Driver India services, with no minimum fare. The offer percentage or availability may be changed or withdrawn for future bookings. A change will not alter an already confirmed booking to which the offer was validly applied.
7. Cancellations and refunds
Cancellations and refunds are governed by our Cancellation & Refund Policy, which forms part of these terms.
8. Complaints and disputes
For questions, complaints or disputes, contact Car with Driver Mobility LLP at carwithdriver.vikhroli@gmail.com or +91 9702988465. Customer support is available 24 hours.
9. Governing law and jurisdiction
These terms are governed by applicable laws of India. Any formal dispute, legal claim or controversy arising out of or relating to these terms or our services is subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra, India.
10. Policy updates
We may update these terms from time to time. The effective date displayed on this page indicates the current version. Changes apply to future bookings from the updated effective date unless a confirmed booking expressly states otherwise.