Car Rental Frequently Asked Questions
Find answers to frequently asked questions about car rental, local and outstation cabs, airport transfers and self-drive bookings in Mumbai.
Frequently Asked Questions
Everything you need to know about our self-drive and with-driver car rentals.
Who can rent a car from us?
Anyone who is 21 years or older can rent a car. You must have a valid Indian LMV (Light Motor Vehicle) driving licence that is at least 6 months old. You must show the original driving licence or a valid DigiLocker version at the start of the trip. Printed copies on paper, screenshots, M-Parivahan app licences, and commercial driving licences are not accepted. In some cases, we may also ask for an additional local ID or travel proof for verification.
Can international tourists, foreigners, or NRIs rent a car?
Yes. International travellers and NRIs can book a self-drive rental car in India. You need: (1) A valid International Driving Licence, (2) Your Passport, and (3) An International Driving Permit (IDP) that is valid in India.
How does the car booking process work?
Booking a self-drive rental car is simple: Open the website → choose your city → select pickup date and time → choose your car model → send request on WhatsApp → Our team will verify and confirm. You will receive booking details and instructions before your trip.
How early should I book my rental car?
You can book as late as 3 hours before your trip start time. However, for better car availability and lower prices, we recommend booking 1–2 days in advance, especially on weekends and holidays.
What is the minimum and maximum rental duration?
Rental Plans: Minimum 24 hours, maximum 60 days.
Subscription Plans: Minimum 7 days, up to 24 months.
Can I book more than one car?
Yes. You can book multiple cars on the same account for different dates. If you need multiple cars at the same time, each booking must be made with a different driver account and valid documents. Alternatively you can reach out on our support channel to help with this.
Can I add a second driver?
Yes, you can add a co-driver. Their ID must be shown during delivery. The booking must still be under the primary driver's name.
Are pets allowed in the rental car?
No. Pets are strictly not allowed because some customers may have allergies. If found, a penalty will be charged.